Returns & Refunds Policy

Due to the perishable nature of our artisanal food products, we cannot accept returns once an order has been delivered. However, if your items arrive damaged or defective, we are committed to making it right with a replacement or full refund.

Return Process

• 1.
  Inspect Your Order

  Please examine your package immediately upon arrival to ensure all gourmet items are present and in perfect condition.

• 2.
  Contact Support

  If there is an issue, email our team within 24 hours of delivery with your order number and clear photos of the damage.

• 3.
  Review Process

  Our quality assurance team will review your claim within 48 hours to determine the best resolution for your specific case.

• 4.
  Resolution

  Once approved, a replacement shipment will be prioritized or a refund will be issued back to your original payment method.